Jewellery Repairs & Restoration – In the Heart of Auckland CBD
At Carats Jewellery, we understand the stories your jewellery carries. Maybe it’s a ring passed down through generations, or a necklace you wear every day. Over time, even the most treasured pieces need care. Clasps break, bands wear thin, stones loosen, and memories deserve to be protected.
That’s where we come in.
Nestled in Vulcan Lane, Auckland, our small team of master jewellers and craftsmen offer a full range of jewellery repairs and restorations - always with the respect and attention your pieces deserve.
From Simple Repairs to Sentimental Restorations
Some repairs are quick and simple, like a chain repair or a ring resizing to bring back that perfect fit. Other times, it’s a deeper project, like rebuilding a worn claw setting to keep your diamond secure, or remodelling a family heirloom into something new while preserving its history.
Whatever your jewellery needs, our workshop is equipped to help.
All work is completed in-house at our Vulcan Lane studio. That means faster turnaround times and a direct line of communication with the craftsman working on your piece. No middlemen. No off-site shipping. Just genuine, local care.
We work in all precious metals from gold, white gold platinum and silver
Need an Insurance Quote or Valuation?
Accidents happen. If you’ve lost a stone, damaged a setting, or misplaced a treasured piece, we’re here to help with the practical side too.
We work with all major insurance companies, providing free insurance quotes for:
- Lost or missing jewellery
- Gemstone replacement
- Damaged items
We also offer jewellery valuations, so you can keep your insurance up to date and ensure your pieces are properly protected.
Additional Services: Keeping Your Jewellery Looking Its Best
Sometimes, jewellery just needs a little freshening up.
We offer:
- Polishing to bring back the shine.
- Rhodium plating for white gold jewellery, restoring its crisp, bright finish.
These finishing touches can make a beloved piece feel brand new again.